Klein Consulting Group (KCG) was initially brought in by ARS/Rescue Rooter for the installation and configuration of the latest Oracle IPM release. KCG migrated the existing application configurations from the Stellent 7.X IBPM system to the new Oracle IPM system. KCG provided on-site knowledge transfer to employee responsible for supporting the new application.

KCG was again engaged to create a decentralized scanning process using Oracle Document Capture. The process included automated steps that notify the branches when document recognition fails and needs to be fixed. KCG upgraded the existing Capture software to the latest version of Oracle Document Capture. KCG also made sure the integrations with JD Edwards continued to work as needed once the upgrades were completed.

KCG continues to provide second level support for ARS/Rescue Rooter.


"The expertise that the Klein Consulting Group consultants brought to our company when we were going paperless and implementing a new administration system was priceless. They were able to design a process that cut significant hours out of production every day in our imaging department. The Klein Consulting Group was impressive with their documentation, testing, responsiveness and continuous communication."

Jan Zoucha
Vice President
Assurity Life Insurance Company