Klein Consulting Group was contracted to upgrade the existing Optika Acorde system to Oracle IPM. They had an extensive number of reports (COLD) based on the existing implementation of the index system. These needed to be converted to support the new indexing strategy in Oracle IPM. All this was completed with no downtime to the users with the exception of the cutover period which was completed after hours. KCG has developed a methodolgy of allowing a customer to upgrade thier Optika Acorde/Stellent IBPM or Oracle IPM without any disruption to the user and without weekend work except for the "cutover" event. This was accomplished at the University of Oklahoma. For more information about upgrading your system with this methodolgy, please use the eamil link at the bottom of the page for more information.


“At The Largest Home Improvement Retailer in the World, Adam recognized that the content management technology needed to be treated as a new I.T. core competency, not just a single project to be delivered.  He worked closely with Senior Management from I.T. and the business units since a critical aspect of successful solutions is interdepartmental cooperation and coordination.

Adam initiated the creation of the cross-functional Imaging Services Group that identified, prioritized and rolled-out numerous applications while working side by side with the business users every step of the way.  The Imaging Services Group exceeded all business benefit projections for their projects.  The G&A improvements that the company gained and service turnarounds for our vendor partners were dramatic.  In forming the Klein Consulting Group, Adam has assembled a similar mix of resources that allows them to deliver superior solutions and services focused on the customer.”

Ron Griffin
Griffin, Anderson & Company