Adam Klein,

Chief Operating Officer

aklein@kleinconsultinggroup.com

Adam has over 24 years experience in the I. T. industry, and started his Content and Document Management career in 1995, when The Home Depot needed to reduce the costs of their existing microfilming operation.

Adam has either designed or headed a team responsible for designing 100’s of Content and Document Management projects across multiple industries.  He prides himself on the dedication he and his team has on doing whatever it takes to meet customer expectations. He has been involved in all aspects of Content Management projects from working as a Project Manager and Business Analyst to creating End User documentation and conducting training sessions.  He frequently works as a technical resource assisting with KCG Scanning, Storage, Configuration and Workflow projects.

In 1996, Adam was the driving force in creating the Imaging Services Organization, an internal The Home Depot imaging technology integrator.  This team was created with personnel having multiple skill sets including business analysts, architects, developers and administrators.  Over a nine-year span, Adam has headed this team responsible for designing significant Document and Content Management projects for multiple business units within The Home Depot.  Adam and his team maintained the highest customer approval ratings by providing solutions that exceeded customer expectations, were implemented on time and delivered at or under budget.

During the initial development of the Optika product suite, originally known as eMedia, and then changed to Acorde and now called Stellent Imaging and Business Process Management (IBPM), Adam worked directly with Optika personnel providing product direction and conducting volume beta testing.

After the product was successfully tested and verified at The Home Depot, Adam’s next challenge was to grow his internal integrator team from 2 associates to a peak of 28 associates.  He quickly and confidently extended the Content/Document Management technology to multiple business areas throughout the company.  He increased the production application base from 15 to 200 while growing the number of active users from 500 to 1300 as he maintained the same staffing levels.  Adam was responsible for the largest Optika installation in the world.

Adam’s team accepted the responsibility for implementing Documentum’s product suite throughout The Home Depot.  Adam’s team successfully deployed their first Documentum project within 90 days of signing the contract with Documentum. After that, Adam’s team proceeded to implement an additional six projects over the next 12 months while building an infrastructure to support the entire company’s needs for Documentum. Major projects included upgrading the Documentum system from version 4i to version 5 and implementing a Verity K2 search system for the internal portal site.

Adam has been requested as a speaker at multiple I.T. conferences about successes and best practices in the content management arena.  Additionally, he has provided periodic marketing assistance to Optika, EMC Captiva and EMC Documentum.

Adam was a member of the Optika Customer Advisory Board that helped prioritize upcoming system features.  He has also served as a member of the Captiva InputAccel Advisory Committee as well as the Documentum Executive Council.

KCG with Assurity Life Insurance Company at

Universal Studios Orlando during Crescendo 2006


Alan Eisen,

Chief Technical Architect

aeisen@kleinconsultinggroup.com

Alan has over 27 years experience in the I. T. industry and currently leads the technical resources for the Klein Consulting Group, LLC.

Alan has been called upon by Stellent on a number of occasions to review existing customer Content and Document Management systems to make recommendations for improving system throughput and End User performance.  He has been involved in all aspects of KCG projects including Scanning, Installation and Configuration, Custom Development, Workflow/Business Process Management and System Administration.

In 1997, Alan joined The Home Depot and participated in the implementation of the Optika Acorde (now known as Stellent Imaging and Business Process Management (IBPM)) suite of products as an Enterprise Document Management system.  He worked with Optika as a development partner, taking a leading role in the technical definition of the Optika Acorde software suite.  Additionally, Alan led the effort to perform an acceptance test on the Acorde product prior to its introduction at The Home Depot.

Alan has worked on over 100 Optika Acorde installations in seven different system environments.  His activities included the support and management of the largest Optika Acorde systems ever installed containing over 1.1 billion pages online and occupying 4.3 Terabytes of disk space (as of June, 2004).

Alan’s ability to quickly acquire new skills made him the easy choice to be the Infrastructure Architect for The Home Depot’s Documentum installation.  He successfully installed Documentum version 4i which encompassed multiple Documentum DocBases residing on a server farm.  Alan was the main resource involved with upgrading this system to Documentum version 5.

Alan managed a server farm of over 75 Windows NT, 2000 and 2003 servers dedicated to the Optika system.  In addition, he managed over 30 Windows 2000 and 2003 servers, including 2 SQL server clusters and 20 AIX servers dedicated to the Documentum system.

He started his Content/Document Management career with Wang Laboratories when, in 1984, Wang introduced the Wang Professional Imaging Computer, one of the first standalone imaging platforms. Alan was one of the earliest members of the team that supported Wang's Open/Image software which was subsequently acquired by Kodak.  This software was packaged with Microsoft Windows 95, 98 and NT as Wang Imaging.

Alan was first certified as an eMedia 1.0 Developer and Administrator in October 1998 and is currently holds certifications for as a Stellent IBPM Development and Administration, Captovation eCapture and Prevalent Quillix.

Alan has been a speaker at the Optika yearly user group meeting (The Summit, now known as Crescendo), at the Documentum Momentum, and at several local user group meetings. He has also served on several Optika and Documentum Product Advisory Boards.